Shipping

What are the delivery charges?
NehruPlaceShop.com provides Free Delivery all over India.

How many days to Deliver the product?
We provide Free Delivery to any state within 2-4 working days Exceptions are COVID-19 non-serviceable areas where there can be delays.

Why does the delivery date not correspond to the delivery ETA timeline of X-Y business days?
It is possible that our courier partners have a holiday between the day your placed your order and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day or days’s to the estimated date. Some courier partners do not work on some days and this is factored in to the delivery dates.

What is the estimated delivery time?
NehruPlaceShop.com generally procure and ship the items within the time specified on the product page. Business or Working days exclude public holidays and Sundays.

Estimated delivery time depends on the following factors:
Product’s availability & Price with NehruPlaceShop.com
The destination to which you want the order shipped to and our location, Nehru Place New Delhi.

Are there any hidden costs on items sold by on NehruPlaceShop.com?
There are NO hidden charges when you make a purchase on NehruPlaceShop.com. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.
Delivery charges are not hidden charges and are charged (if at all) will be shown separately.

Why does the estimated delivery time vary?
You have probably noticed varying estimated delivery times for the product you are interested in. Delivery times are influenced by product availability, your shipping destination and the courier partner’s time-to-deliver in your location.

NehruPlaceShop.com does not/cannot ship to my area. Why?
If you haven’t provided your pincode until the checkout stage, the pincode in your shipping address will be used to check for serviceability.

Whether your location can be serviced or not depends on

Legal restrictions, if any, in shipping particular products to your location
The availability of reliable courier partners in your location
At times we prefer not to ship to certain locations. This is entirely at NehruPlaceShop.com discretion.

Why is the COD option not offered in my location?
Availability of COD depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery.
Our courier partners have limits on the cash amount payable on delivery depending on the destination and your order value might have exceeded this limit.

I need to return an item, how do I arrange for a pick-up?
Returns are easy. Contact us within 24 hours of receiving the product to initiate a return. Exception are physical damaged products and wrong purchase where 25% deduction will be applicable and is only transferred to your original mode of payment one the product is sent back by you at your own cost in proper condition.

‘In Stock’
For items listed as “In Stock”, NehruPlaceShop.com will mention the delivery time based on your location pincode (usually 2-3 business days, 4-5 business days or 4-6 business days in areas where standard courier service is available). For other areas, orders will be sent by Registered Post through the Indian Postal Service which may take 1-2 weeks depending on the location.

‘Out of Stock’
Currently, the item is not available for sale. All Price and stock are valid as per day as well as first come first serve basis, if stock is not available during processing, your order will be fully refunded to your original payment mode instantly, but depending upon your mode of payment it might reflect instantly or may take 5-7 business days.

Does NehruPlaceShop.com deliver internationally?
As of now, NehruPlaceShop.com doesn’t deliver items internationally.
You will be able to make your purchases on our site from anywhere in the world with credit/debit cards issued in India and 21 other countries, but please ensure the delivery address is in India.

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